ACCESS

Jupiter Rising is committed to improving accessibility. If there is anything we can do to make it easier for you to attend, or if you have any questions, thoughts or feedback about access for this event, please email enquiries@jupiterartland.org or call 01506 889900.

During the festival you can speak to us in person at the Box Office next to Car Park A when you arrive (Open Friday 14:00- 22:00 & Saturday 10:00- 18:00), at Volunteer HQ in the main festival site and at First Aid which is open 24 hours a day.

You can also approach anyone with a radio, including security or the medical team, who will answer any questions if they can or contact someone for assistance where necessary.

PA TICKETS Blue Badge disabled/non-Blue Badge disabled guests should buy tickets as normal via the ticket page and apply at enquiries@jupiterartland.org for a free Carer ticket.

PARKING There are a limited number of accessible car parking spaces available. Please contact us in advance to book. ***Please note, everyone coming to the festival in a vehicle is required to pre-book a car park space. This is so we can manage traffic on-site.

PUBLIC TRANSPORT You can get to Jupiter Artland by bus.

Pedestrians can access the festival from the bus stop at our South Gate 10:00 - 00.00 throughout the festival. The walk from here to the festival site is 0.3 miles via a tarmac road.

Details of local buses can be found at the Lothian Bus Website here and the First Bus website here.

The nearest train station to Jupiter Artland is Kirknewton.

TAXI You can get a taxi with All The Fours by calling 01506 444 444. The taxi company has a wheelchair accessible vehicle.

SITE Jupiter Rising is an outdoor festival, two stages are undercover in large marquees, one stage is located in the woods.

There is limited seating on site. There are hay bales in the main festival circle. You are welcome to bring your own fold-away chair.

The OH414 stage is situated in the woods. It is accessed via a cedex path (a level smooth dirt path) through the woodland and there are tree roots at the edges of the viewing areas of this stage.

Other areas include a bar, a cinema tent and workshops tent which are all wheelchair accessible.

The poolside area is located 500m from the main festival site along a cobbled path. There is step free access to the poolside area.

The Ballroom festival programme is not wheelchair accessible. It is accessed via four external steps to the garden, a narrow cedex (a level smooth dirt path) pathway, a small grassed area and nine external entrance steps, with a handrail, to the Ballroom.

The ground at Jupiter Artland is grass, paths, natural woodland and meadow, which can sometimes be uneven underfoot or for wheelchair users. In the case of heavy rain, areas may become waterlogged and wheelchair access may become difficult.

The main festival area is circular with a diameter of 60m. Hay bales will be provided as seating throughout the field.

ACCESSIBLE TOILETS There will be gender-neutral toilets and two accessible toilets located in various locations highlighted on the site map. Use of the accessible toilets will be restricted by combination locks. The code for these is available at the Box Office on entry to the festival and at Volunteer HQ within the main festival area.

WELFARE SPACE A quieter ‘time out’ space will be provided throughout the event, this space will be highlighted on the site map. This is a space where no alcohol is to be consumed. It is designed to be a comfortable place to take time out from the festival when needed. It will provide relative calm with space to lie down, sit and relax throughout the weekend. Please keep conversation in this space to a minimum.

FACILITIES If you have any questions about a specific medical requirements during your time at the festival which you’d like to discuss in advance, please get in touch. First Aid and welfare facilities will be available 24 hours a day during the event.

ASSISTANCE DOGS Assistance dogs are welcome provided they are on a lead (Jupiter Artland has livestock on site).

ACCESSIBLE CAMPING Accessible camping is located near the first aid area, a short distance away from the main stages. An accessible toilet is located in this area.

Visitors are welcome to drop bags near the campsite before parking in our allocated accessible car park spaces. Our stewards are also happy to assist with carrying bags and putting up tents.

We have 24 hour medical and welfare facilities that can be found in the First Aid area. If you have any specific questions relating to a medical need during your time with us at the festival which you’d like to discuss in advance please be in contact.

PROGRAMME Some film screenings include subtitles, these will be signposted in the printed programme materials.

Please get in touch in advance to let us know if you require a large print version of the printed programme. Email enquiries@jupiterartland.org or call 01506 889900.

Ear plugs will be available from the Box Office.

Strobe lighting will feature in performances at the late night OH414 stage and the White Stage.

We appreciate there are numerous barriers people face when attending a festival. If you would like any further advice please be in touch.